return policy


RETURN POLICY

𓂅 We do not accept returns, exchanges or refunds after an order is confirmed. All sales are final.

𓂅 We only replace items if they are defective or damaged.

𓂅 We do our best to ensure the products are shipped in good condition, however, if you receive an item that is damaged or not as described, please contact us ASAP and email to hello@floatyhk.com within 7 days with photo proof.

𓂅 It is required to return the damaged/wrong items to us in order to receive a replacement.

 

FLOATY reserves the right to amend terms and conditions without prior notice. In case of any dispute, the decision of FLOATY shall be final.

 

 

退換貨政策

𓂅 訂單確認後,我們不接受退貨、換貨或退款

𓂅 我們會於產品有缺陷或損壞時才進行換貨

𓂅 我們會盡力確保產品於發貨前完好無缺,若果收到的訂單產品有損壞或遺留,請盡快與通知我們並於 7 天內發電郵到 hello@floatyhk.com 並附照片,逾期通知恕不受理

 

FLOATY 保留一切權利,可保留一切修訂條款及細則之權利而無須另行通知,如有任何爭議,將以 FLOATY 的決定為最終結果